Privacy Policy

This Privacy Policy explains how Hong Kong Zan Zan Trading Limited (“we,” “our,” or “us”) collects,
uses, and protects the personal information of customers and visitors of clothingsong.com.
We sell apparel under the categories Clothing for Men and Clothing for Women, with a special
focus on women’s footwear. By accessing or using our services, you consent to the practices described herein.
This policy is written in a clear and serious manner to ensure your understanding of our obligations and your rights.

 

1. Information We Collect

We collect information that is necessary to process your orders, provide customer service, and improve our website.
Information may include, but is not limited to:

  • Personal identifiers: name, email address, phone number, billing and shipping address.
  • Account details: login credentials if you choose to register an account.
  • Transaction details: order history, payment information, and delivery preferences.
  • Technical information: IP address, browser type, device identifiers, and usage patterns.

We may also collect information through cookies and related technologies to understand site usage and personalize your experience.

2. How We Use Information

Information collected is used strictly for legitimate business purposes, such as:

  • Processing and fulfilling your orders of women’s shoes and other products.
  • Providing customer support and responding to inquiries.
  • Improving our website design, product offerings, and shopping experience.
  • Communicating updates, promotions, and important policy information.
  • Ensuring compliance with legal obligations and fraud prevention.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties
under the following circumstances:

  • Service providers such as payment processors, shipping carriers, and IT support vendors.
  • Legal authorities if required to comply with applicable laws, regulations, or legal processes.
  • In the context of a business transfer, merger, or acquisition, where your information may be part of the assets transferred.

All partners and vendors are contractually bound to handle your information with confidentiality and security.

4. Data Security

We implement technical, physical, and administrative safeguards to protect your personal information.
Payment transactions are processed through secure, PCI-DSS compliant providers. While no method of transmission
over the internet is entirely risk-free, we take serious measures to reduce vulnerabilities and protect against
unauthorized access, alteration, disclosure, or destruction of your data.

5. Your Rights

You have the right to request access, correction, or deletion of your personal information. Depending on your jurisdiction,
you may also have the right to restrict processing or object to specific uses. To exercise these rights, please contact us at:
vip@usfans.one.

Requests will be handled in accordance with applicable data protection laws, and identification may be required
to confirm your request.

6. Cookies and Tracking Technologies

clothingsong.com uses cookies and tracking tools to enable shopping cart functionality,
remember user preferences, and analyze website performance. You may disable cookies through your browser, though certain
features of the website may not function as intended.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy,
unless a longer retention period is required by law. Once retention periods expire, data will be securely deleted or anonymized.

8. Children’s Privacy

Our website is not directed toward individuals under the age of 16, and we do not knowingly collect data from such individuals.
If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

9. International Data Transfers

If you access clothingsong.com from outside our primary operating country,
your data may be transferred to and processed in jurisdictions with different data protection laws.
We take appropriate steps to ensure adequate safeguards are in place for such transfers.

10.Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: vip@usfans.one
  • Phone: +852 9441 4291
  • Address: Room 1508, 15/F, Office Tower II, Jalan Centre, 625 Nathan Road, Mong Kok, Kowloon, Hong Kong
Hong Kong Zan Zan Trading Limited — safeguarding your trust as seriously as we safeguard your data.